Job Description
Job Title
Medical Assistant/ Front Desk Administrative Support
Employment Type
Part-Time
Job Summary
Performs clerical and administrative functions in order to drive company success and support the behavioral health needs in our community.
Responsibilities:
Client check-in/check-out
Schedule follow-up sessions
Reviews past due balances
Collects payment
Perform POCs upon request
Genesight collections/swab
Add-ons corresponding charges in EMR
Uploads prescriptions to chart
Client check-in overall duties (when other Behavioral Health Admin Support is busy or unavailable)
Appointment scheduling/rescheduling for existing clients
Schedule new patient appointments, when the Intake Specialist is not available
Collect prepayment
Email New Patient forms
Upload documents to specific client files/charts using HIPAA protocols (verifying name, address and date of birth to ensure documents are uploaded to the correct chart.
Perform administrative duties:
Check incoming emails and voicemails on a daily basis
Distribute mail correspondence among providers
Contact Providers as needed (for client concerns/issues/refill requests)
Create and complete tasks for FRONT DESK
print documents upon request
Answer inbound telephone calls
Prepare SchoolWork Excuses
Draft correspondence to clients and other formal documents
Comply with HIPAA rules (paid training available during onboarding)
Assist in lab with sample collection (in-house training provided)
Perform Genesight collection/order
Medication Refills
Medication Forms
Prior Authorizations
Updates practice web page
Process Disability Forms
Process Referrals and Release of Information requests
The company reserves the right to add or change duties at any time
Job Qualifications:
Education: two years of college education
Certified Nursing Assistant or Certified Medical Assistant
Experience: Previous experience in office administration or other related fields
Skills:
Ability to prioritize and multitask
Excellent written and verbal communication skills
Strong attention to detail
Strong organizational skills
Proactive
Highly Desired:
Bilingual
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